Legal

Information we collect

We limit collection to information reasonably needed to provide our services, respond to you or manage a project.

• Your name, email address, phone number and other contact details you choose to provide.
• A project or site address, project and communication preferences, indicative budget, and details entered into an enquiry.
• Files and correspondence that you submit or ask us to prepare.
• Basic technical and security information generated when the website is requested, such as IP address, browser type and server logs, where our hosting provider makes this available.

How we collect it

We generally collect information directly from you when you complete an enquiry, contact us or work with us.

Why we use it

• To respond to your enquiry and contact you about the project you submitted.
• To assess project fit, provide requested services and keep project records.
• To operate, secure, maintain and improve the website.
• To comply with legal obligations and resolve complaints or disputes.

Browser storage and analytics

The website uses Vercel Analytics to understand site visits and performance. Browser storage may also be used to support navigation and client access when those features are available.

Who we disclose information to

We may disclose information to service providers that help us host and analyse the website, store form submissions, communicate with you, or provide professional services. Website enquiries may be stored in DOB’s Notion workspace. We may also disclose information where required by law or with your consent. We do not sell personal information.

Overseas processing

Some technology providers may store or process information outside Australia. Their locations and subcontractors can change. Before submitting sensitive or confidential material, contact us if you need current information about the providers used for your project.

Security and retention

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. No online service is completely risk-free. We keep information only for as long as it is reasonably needed for the purpose collected, our professional and business records, dispute resolution, security, or legal obligations, then delete or de-identify it where appropriate.

Access, correction and complaints

You may ask to access or correct personal information we hold about you, withdraw consent where processing depends on consent, or make a privacy complaint. Contact us using the details below. We may need to verify your identity before acting on a request. We will respond within a reasonable time and explain if an exception applies.

Direct marketing

Submitting a project form does not subscribe you to general marketing. If we later offer marketing updates, we will request separate consent and provide an unsubscribe option. Transactional or project-related messages may still be sent where needed to provide a service you requested.

Children

This website is intended for adults planning or managing a project. We do not knowingly seek personal information from children.

Changes to this policy

We may update this policy when our services, providers or legal obligations change. The effective date at the top identifies the current version.

About this website

This website provides general information about David O’Brien Design + Build and a way to enquire about a project. Website content may be updated, withdrawn or corrected without notice.

Preliminary information only

Website information is preliminary. It is not a quotation, fixed price, contract, planning approval, site investigation, engineering assessment, valuation, finance advice, or confirmation that a design can be built on a particular site. Project details must be verified through project-specific investigations and a written agreement with DOB and relevant consultants.

Your responsibilities

• Provide information that is accurate to the best of your knowledge and update it when it changes.
• Do not submit information you are not authorised to share, including another person’s personal or confidential information.
• Obtain independent professional, planning, legal and financial advice appropriate to your project.
• Do not misuse the website, interfere with its operation, attempt unauthorised access, or use its content unlawfully.

Intellectual property

Unless stated otherwise, the website’s design, text, graphics, brand assets and project imagery are owned by or licensed to DOB and are protected by intellectual property laws. You may view the site for personal use. You must not reproduce, publish, sell, modify or commercially exploit website content without prior written permission, except where law permits.

Third-party services and links

The site may rely on or link to services operated by others. Their availability, security, content and privacy practices are controlled by those providers. A link does not imply endorsement. Review the terms and privacy information of any service you choose to use.

Availability and liability

We take reasonable care in operating the website, but do not promise uninterrupted or error-free access. To the extent permitted by law, DOB is not responsible for loss caused by relying on preliminary website information, unavailable services, or events outside our reasonable control. Nothing in these terms excludes, restricts or modifies a right, guarantee or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law.

Services and separate agreements

Design, drafting, 3D modelling, feasibility and advisory services are supplied only under the scope, fees and terms confirmed in a separate written proposal or agreement. If a project involves a registered architect or licensed building contractor, the parties responsible for those services will be identified in the relevant project agreement. If those terms conflict with these website terms for a paid service, the signed service agreement applies to that service, subject to applicable law.

Governing law

These website terms are governed by the laws of South Australia, Australia. Courts with jurisdiction in South Australia may hear disputes, without limiting any rights you have under applicable consumer law.

Homepage films

City, Country and Coastal footage in the homepage film sequence is by UltraVibe Productions.

• City — original video
• Country — original video
• Coastal — original video

Attribution and rights

All credited work remains the property of its respective creator or rights holder. A credit identifies the source of a work and does not replace any permission or licence required for its use.

Corrections and removal

If you are the rights holder and would like a credit corrected or the footage removed, please contact us using the details below. We will remove the footage on request.